Customer experience management (CEM) is the collection of processes a company uses to track, oversee and organize every interaction between a customer and the organization throughout the customer lifecycle. The goal of CEM is to optimize interactions from the customer’s perspective and, as a result, foster customer loyalty, according to techtarget.com.
Putting together an impressive customer experience management PowerPoint presentation is a breeze, thanks to our ready-to-use editable templates. Read on to find out how the 24point0’s PowerPoint slides were recreated to present CEM strategies and processes.
- The example below shows Virtusa’s integrated customer experience management approach. See how integrated customer experience management approach of a consulting firm can be improvised using our Prism Spectrum PPT Template.
- This example shows the customer experience management strategy of a technology solution providing company. The image was created using the Cluster Diagram PowerPoint Template.
- 24point0’s PPT experts used the Honeycomb PowerPoint Template to create the customer experience management approach presentation slide of an IT company.
- Here is how a consulting firm used our Chevron Diagram PowerPoint Template to explain the CEM process.